Frequently Asked Questions

Our platform is a marketplace that connects clients with skilled freelancers and service providers. Whether you need graphic design, web development, writing, or any other digital service, you can find qualified professionals to help you.

Click the "Register" button in the top navigation. Choose whether you want to be a worker (freelancer) or employer (client). Fill out the registration form with your details and verify your email address.

Workers are freelancers who create services and complete projects for clients. Employers are clients who browse services, place orders, and hire workers to complete their projects.

Yes, creating an account is completely free. There are no registration fees or hidden costs to join our platform.

Click "Forgot Password" on the login page. Enter your email address and we'll send you a reset link. Follow the instructions in the email to create a new password.

Go to your dashboard and click on "Profile" or "Settings". You can update your personal information, profile picture, bio, skills, and other details from there.

If you need to delete your account, please contact our support team. We'll assist you with the account deletion process and ensure all your data is properly removed.

Currently, you cannot change your account type after registration. If you need to change from worker to employer or vice versa, please contact support and we'll help you create a new account.

Use our search and filter options to find services. Browse by category, price range, delivery time, and seller ratings. Read service descriptions and reviews to ensure it matches your needs.

Click "Order Now" on any service you're interested in. Fill out the order requirements with as much detail as possible. Review the order summary and complete payment to place your order.

Yes, you can contact sellers directly through our messaging system to discuss project details, ask questions, and clarify requirements before placing an order.

You can request revisions within the agreed timeframe. If the work still doesn't meet your requirements, contact our support team. Funds remain in escrow until you approve the final delivery.

Go to your dashboard and click "Create Gig". Fill out the service details including title, description, pricing, delivery time, and requirements. Add high-quality images and be specific about what's included.

Once a client approves your completed work, funds are released from escrow to your account. You can withdraw earnings through available payment methods in your dashboard.

Complete your profile with professional photos and detailed bio. Deliver high-quality work on time, maintain good communication, and encourage satisfied clients to leave positive reviews. Use relevant keywords in your service descriptions.

We charge a small service fee on successful transactions. The exact fee structure is displayed during the ordering process and in your dashboard. Fees are deducted from the total amount before payout.

We accept USDT (Tether) cryptocurrency payments through Binance Pay for secure, fast transactions worldwide. This ensures quick and secure payments for both buyers and sellers.

When you place an order, funds are held securely in escrow. The seller is only paid after you approve the completed work. This protects both parties - you only pay for satisfactory work, and sellers get paid for approved deliveries.

Sellers receive payment within 24-48 hours after you approve the completed work. Funds are released from escrow and transferred to the seller's account for withdrawal.

We are transparent about all fees. The service fee is clearly displayed during checkout and in your order summary. There are no hidden fees or unexpected charges.

Delivery time depends on the service and package you choose. Each service listing specifies the delivery timeframe. You can communicate with the seller to adjust timelines if needed.

If a seller misses the agreed deadline, you can request an extension or contact our support team. In cases of significant delays, we may be able to assist with order cancellation or refunds.

Orders can be cancelled before work begins. Once work has started, cancellation depends on agreement between both parties. Contact our support team for assistance with order cancellations.

Once you approve the completed work, you'll receive a download link in your order details and via email. Files are also available in your dashboard under "My Orders".

We use industry-standard encryption and security measures to protect your personal information. We never share your data with third parties without your consent, and all communications are secure.

Report suspicious activity immediately through our contact form or email support. Provide as many details as possible so we can investigate and take appropriate action.

All sellers must verify their identity and email address. We monitor seller activity, review completed work, and maintain a rating system based on client feedback.

Our support team mediates disputes fairly. Funds remain in escrow until the issue is resolved. Both parties can provide evidence, and we work to reach a satisfactory solution.

Click "Forgot Password" on the login page. Enter your email address and we'll send you a password reset link. Make sure to check your spam folder if you don't see the email.

Try clearing your browser cache and cookies, or try a different browser. If the problem persists, contact our support team with details about your device, browser, and the specific issue you're experiencing.

When placing an order or communicating with a seller, look for the file upload button (usually a paperclip icon). Supported formats include images, documents, and compressed files up to a certain size limit.

Make sure you're logged in and try refreshing the page. If chat still doesn't work, check your browser settings and ensure JavaScript is enabled. Contact support if the issue persists.