How can we help you?

Getting Started

Learn the basics of using our platform

Learn More

Orders & Payments

Everything about ordering and payments

Learn More

For Workers

Tips for freelancers and service providers

Learn More

For Employers

How to find and hire the right talent

Learn More

Safety & Security

Stay safe while using our platform

Learn More

Contact Support

Get in touch with our support team

Learn More

Frequently Asked Questions

Getting Started

How do I create an account?

Click the "Register" button in the top navigation and fill out the registration form. Choose whether you want to be a worker (freelancer) or employer (client).

What's the difference between workers and employers?

Workers are freelancers who create and sell services. Employers are clients who browse services and place orders for work.

How do I verify my account?

After registration, check your email for a verification link. Click it to verify your account and unlock all features.

Orders & Payments

How do I place an order?

Find a service you like, click "Order Now", fill out the order requirements, and complete payment. Funds are held in escrow until work is completed.

What payment methods are accepted?

We accept USDT (Tether) cryptocurrency payments through Binance Pay for secure, fast transactions worldwide.

How does escrow work?

When you place an order, funds are held securely in escrow. The worker is paid only after you approve the completed work, ensuring your money is safe.

For Workers

How do I create a service listing?

Go to your dashboard, click "Create Gig", fill out the service details including title, description, pricing, and delivery time. Add high-quality images to showcase your work.

How do I get paid for completed work?

Once a client approves your completed work, funds held in escrow are automatically released to your account. You can withdraw earnings through available payment methods.

What should I do if there's a dispute with a client?

Contact our support team immediately with details about the dispute. We'll review the case and help mediate between you and the client to reach a fair resolution.

How can I improve my service visibility?

Complete your profile with a professional photo and detailed bio. Deliver high-quality work on time, maintain good communication, and encourage satisfied clients to leave positive reviews.

For Employers

How do I find the right freelancer for my project?

Browse services by category, check freelancer profiles and portfolios, read reviews from previous clients, and communicate directly to discuss project requirements and expectations.

What happens if I'm not satisfied with the work?

You can request revisions within the agreed timeframe. If the work still doesn't meet requirements, contact our support team. Funds remain in escrow until you approve the final work.

How do I communicate with freelancers?

Use our built-in messaging system to communicate with freelancers. You can discuss project details, share files, and track progress through the chat interface.

What information should I provide when placing an order?

Provide clear project requirements, deadlines, budget expectations, and any reference materials. The more detailed your order, the better the freelancer can deliver exactly what you need.

Safety & Security

Is my payment information secure?

We use industry-standard encryption and secure payment processors. We never store your payment information on our servers. All transactions are protected by advanced security measures.

How does escrow protection work?

Funds are held securely in escrow until you approve the completed work. This protects both buyers and sellers - you only pay when satisfied, and freelancers get paid for approved work.

What should I do if I suspect fraudulent activity?

Report suspicious accounts or activities immediately through our contact form or email. Provide as many details as possible so we can investigate and take appropriate action.

How do you protect user privacy?

We follow strict privacy policies and data protection regulations. Personal information is encrypted, and we never share user data with third parties without consent. All communications are secure.

What measures are in place against scams?

We use automated systems and manual review to detect suspicious activity. All users must verify their accounts, and we monitor transactions for unusual patterns. Report any concerns immediately.

Contact Support

How can I get in touch with support?

Can't find what you're looking for? Our support team is here to help!

Email Support

Send us an email and we'll get back to you within 24 hours.

Email Us

Live Chat

Chat with our support team during business hours.

Start Chat